Delivery Information
At Cafens, we ensure every product — from coffee packets to premium accessories — reaches you safely and on time. Below you'll find details about our delivery areas, timelines, and policies.
Delivery Coverage
We currently deliver to all major cities and suburban areas. Remote locations may take a few extra days depending on courier availability. If your area isn’t listed during checkout, please contact our support team for assistance.
Estimated Delivery Time
Inside City: 2–4 business days after order confirmation.
Outside City: 4–7 business days depending on distance and courier partner.
During high-demand seasons or public holidays, delivery may experience slight delays.
Shipping Charges
Orders above $50 enjoy free shipping. For orders below this amount, a flat rate of $4.99 applies.
Order Tracking
Once your order is dispatched, a confirmation email with a tracking number will be sent to you. You can track your order anytime from our Order Tracking page.
Important Notes
• Please double-check your shipping address and contact details before confirming your order.
• We are not responsible for delays caused by courier or unforeseen weather conditions.
• Our team will notify you immediately if any issue arises regarding your delivery.
For more details or help with your order, please visit our Contact Us page.